Overview
Reporting to the Senior Management, the Specialist, Human Capital (“HC”) is responsible for supporting on Human Capital activities including but not limited to HC Operations, Talent Acquisition and Onboarding, Exit Management, Learning and Talent Development, etc. as well as any other duties outlined by the Line Manager. In addition, this role is responsible in ensuring efficient and effective and timely service delivery of operational and administrative activities within HC and providing recommendations to enhance HC Operations.
This role is for a Filipino National.
Responsibilities
Organizational Culture & Compliance:
- Adheres to the division’s policies, procedures and standards while ensuring compliance with applicable regulatory bodies.
- Contributes towards an innovative culture of continuous improvement for enhancing operational efficiency and effectiveness.
- Participates in meetings and maintains professionalism and confidentiality as per the organization’s standard code of conduct.
- Completes personal performance evaluation cycle in a timely manner.
Learning, Talent Management and Development:
- Support in providing guidance to stakeholders and employees on any matters related to performance management including but not limited to goal setting, mid-year reviews, year-end reviews, calibration, feedback, etc.
- Provides relevant data for calibration sessions to ensure that year-end reviews were conducted in a fair manner and in line with performance management policies and assessment criteria.
Total Rewards & HC Policies:
- Coordinates annual exercises such as salary reviews, promotions, and bonuses as per the defined guidelines and advises stakeholders on the process and eligibility.
- Supports in guiding stakeholders on HC policies and its implementation across the network.
HC Strategy & Projects:
- Supports the Senior Management to develop workforce plans and ensure implementation of the same.
- Supports in the execution of integration and harmonization projects to ensure it is implemented in an effective manner and as per the agreed timelines.
Engagement & Culture:
- Supports employee engagement activities within the assigned asset.
- Supports on developing effective action plans and monitoring progress.
HR Operations:
- Acts as first point of contact on matters related to HR operational matters including but not limited to HCR policies and processes, code of conduct, grievances, etc.
- Manages and monitors employees’ attendance and leaves on a regular basis to reduce the number of unutilized leaves and unauthorized absences.
- Ensures accurate data entry within the ERS system to maintain a reliable employee database.
- Conducts induction sessions for new joiners are completed upon their first day to provide necessary information, resources, and introductions to the organization.
- Prepares periodic reports outlining key HR operational activities, their progress against target objectives, risks associated and provides recommendations on potential solutions and action plans.
- Supports in reviewing the payroll file thoroughly to ensure accuracy of data and incorporation of all changes applied.
- Supports the offboarding process including but not limited to exit meetings, memos, reviewal and approval EOSB, and communication with the employee.
Communication:
- Communicates effectively with team members and maintains good inter-functional liaison to ensure smooth implementation of operational activities.
- Communicates applicable regulatory requirements in a timely and clear manner within the division.
Role Interacts Directly With:
- Line Managers and Staff – Frequently strategizes, reports progress, manages issues and takes direction.
- Human Capital CoEs – Occasionally executes CoE initiatives and provides input and information.
- Recruiters – Regularly partner on information and cooperation.
- Finance – Occasionally partner and negotiation.
- External Stakeholders – Occasionally support in guiding contract negotiations, collaborates, monitors and reviews performance.
Behavioral Competencies:
- Communicate with Purpose – Convey ideas and information to groups for mutual understanding, commitment and action.
- Accountability – Accept responsibility for own actions regardless of outcomes.
- Relationships – Create and maintain partnerships based on mutual trust, respect and purpose.
- Improve – Recommend and Implement changes to better the organization.
- Nurture and Develop – Seek and support development opportunities for self and others to fulfill responsibilities more effectively.
- Go Beyond Expectations – Leverage employee information, cultural uniqueness, and other opportunities to exceed expectations.
Occupational Health and Safety (OHS):
Employees will comply with Whiterain policies, standards, and procedures affecting their work and avoid misuse of anything provided in the interests of health and safety, including but not limited to:
- Helping in developing and establishing safety programs.
- Following established procedures and not taking any shortcuts.
- Assisting in investigations.
- Reporting hazards and incidents.
- Providing feedback to managers.
Authority
- Stop any hazardous activity within the workplace.
- Ensure consultation by the management.
- Get information, training, supervision and instruction from the management.
- Participate in Whiterain matters such as risk assessments, PPE selections, hazard control selections, management of change process etc.
Accountability
- Report regularly to direct manager for their own acts of negligence to laid down procedures.
- Attend all trainings and work according to the trainings.
- Protect others who may be affected by their work.
Physical Demands and Work Environment:
- Typical physical demands may include a high degree of manual dexterity to sufficiently perform computer functions, produce materials on a PC, operate basic office equipment, operate audiovisual equipment, physically move/ lift/ carry relevant equipment/ materials, visit multiple facilities/ assets across the Whiterain network, and stand/ present in front of a group of people during the employee’s work day.
Qualifications
Must be a Philipines National
Education:
ESSENTIAL
- Bachelor’s Degree in HR, Business Administration or related field
Experience:
ESSENTIAL
- 2+ years of progressive career experience in HC services supporting a diverse workforce.
PREFERRED
- Experience in a Corporate Services environment
Certification & Licensure:
ESSENTIAL
- NA
Job Specific Skills & Abilities:
ESSENTIAL
- Knowledge and understanding of contemporary Human Resource, Service and Business Improvement frameworks and theories
- Knowledge of local and international HC regulations and laws
- Knowledge of service management methodologies, policies and approaches
- Ability to deliver tailored solutions in line with specific business requirements
- Ability to build mutually beneficial and strong relationships with internal and external stakeholders at all levels
- Strong verbal and written communication skills
- Analytical and problem-solving skills
- Proficiency with Microsoft Office suite
- Fluency in written and spoken English
PREFERRED
- Experience in a Corporate Services environment